Faxed Documents Not Loading

Do one or all of the following:

• Set fax setting to fine.
• Check lens/other mechanics of fax machine for dirt, or other obstructions, such as white-out that may need to be cleaned.
• Switch phone jack (possible noise on the line)
• Switch out phone cord (possible fraying).
• Make sure that neither bar code on the fax cover sheet is faded, or has foreign markings on them.
• Make sure that you have only faxed one document for each cover sheet. (This means 1 document and its system generated fax cover sheet per fax transmittal).

These are just a few things that may be the problem. If you have checked all of these steps and you still have issues, call the MLS Help Desk.